DISPATCH

Online Orders - Orders will be dispatched where possible within 1-2 working days from when the order is received however dispatch of all orders can take from 1- 10 working days at peak times, for made-to-order lines or stock items on delivery, followed by delivery depending on the goods. All clothing garments are made in-house by our talented team, therefore in peak times, there may be delays in turnaround time.

Click & Collect Orders - Orders for collect & collect will be ready for collection within 4 hours or purchase. Click & collect orders can only be collected within our store opening times. Please do not travel to the store until you receive confirmation your order is ready to collect. 

DELIVERY & SHIPPING

We aim for items to be delivered to you within 48 hours after dispatch, Please allow up to two weeks for your order to be delivered to you. As soon as your order is shipped, we will inform you via email, if dispatched after 3pm Monday - Friday it will be collected by the courier the next working day. We do not have weekend courier collections, all shipments will be collected by the courier the following Monday.

Estimated time for shipment arrival AFTER dispatch:

*Please note: services available are subject to the delivery location.

Delivery & Shipping Information

• The Seller will calculate the total weight of the items purchased by the Buyer and apply the appropriate delivery rate. The Buyer may choose which postal service they wish to use, Royal Mail or Courier services.
• All orders are dispatched daily from Monday to Friday.
• Many products are made-to-order items and may take up to five - seven working days to be dispatched.
• Goods supplied outside the UK and the ROI will normally be delivered within 14 working days of acceptance of the order and may take longer for international orders outside of Europe.
• Where a specific delivery date has been agreed upon, and where this delivery date cannot be met, the Buyer will be notified and given the opportunity to agree on a new delivery date or receive a full refund.
• The Seller shall use its reasonable endeavors to meet any date agreed for delivery. In any event time of delivery shall not be of the essence and the Seller shall not be liable for any losses, costs, damages or expenses incurred by the Buyer or any third party arising directly or indirectly out of any failure to meet any estimated delivery date.
• Delivery of the Goods shall be made to the Buyer’s address specified in the order and the Buyer shall make all arrangements necessary to take delivery of the Goods whenever they are tendered for delivery.
• Title and risk in the Goods shall pass to the Buyer upon delivery of the Goods.

Track Your Order

• You can track your order(s) anytime via My Account. If you're collecting your order in-store, you'll receive an email when it is ready to be picked up.
• As soon as your order is dispatched from our warehouse, we will send you an email that will include a tracking number for your order.
• Should you need any assistance, please do not hesitate to contact us.